Meet MoB: Erola Prat Ibanez
Go behind the scenes to meet the passionate and diverse people who help to bring our city’s stories to life at Museum of Brisbane. In this edition of Meet MoB, we introduce you to Erola Prat Ibanez, our team’s Visitor Experience Supervisor. Erola oversees the team of faces you see on the floor of the Museum, as well as often welcoming you to the Museum at the front desk. When she’s not at the Museum, she’s learning how to surf and wrangling her young daughter.
What does a day in the life of the Visitor Experience Team Supervisor look like?
My day starts a few of hours before the museum opens, my two-year-old daughter always makes sure of that. My role varies a lot depending on the day. One day you may find me at my desk working on rosters, and another day I may be at Museum reception helping our visitors or delivering tours – which I enjoy very much! Everyday I work towards ensuring all of our visitors have an enjoyable experience when they visit us and that the day runs smoothly – both goals are easy to achieve thanks to our amazing Visitor Experience Team.
Can you tell us a bit about your personal background, and what led you to your current role at MoB?
I am originally from Terrassa, a city close to Barcelona, Spain. Once I finished my degrees in Art History and East Asian Studies I then decided to complete my Master’s degree in Cultural Management. Once I completed my studies, I started travelling and working around the world, until I ended up in Brisbane, Australia. As my family used to say, there wasn’t a further place to go. When I arrived in Brisbane in 2015, the first thing I visited was Museum of Brisbane and the Clock Tower. I fell in love with the tours and the exhibitions they were offering. After a year I applied for a job and I have been part of the Visitor Experience Team ever since.
Everyone has a secret talent, what is yours?
I am well known for being very loud, so I am sure this is not a “secret” talent. It is definitely not a talent, because I am still working on it, but some may not know that the reason I moved to Brisbane was only to learn how to surf before my 30’s. As I said, I am still working on it.
What is your favourite artwork in the Museum at the moment?
There are so many of them, but I really love Diamond series II #3 from Jennifer Herd currently on display in our New Woman exhibition. It’s a very delicate and beautiful artwork, but knowing its meaning, it become such a powerful tool to explain untold stories.
– Erola Prat Ibanez, Visitor Experience Supervisor