Visitors are invited to use our Social Story to ensure they have a safe and enjoyable visit to Museum of Brisbane.

View the Social Story

Visitors are invited to use our Clock Tower Social Story to ensure they have a safe and enjoyable visit to the City Hall Clock Tower.

Visitors are invited to download the Museum’s sensory map.

• Museum of Brisbane is a temperature controlled environment. For patrons with temperature sensitivity, we recommend bringing jumpers or blankets.
• Museum of Brisbane exhibitions and events often include sound works. For patrons with auditory sensitivity, we recommend bringing noise cancelling equipment.

Touch trolleys are available upon request for select exhibitions. Ask one of our friendly Visitor Experience Team members for more information.

• Museum of Brisbane and City Hall are wheelchair accessible.
• Unfortunately, the Clock Tower is not wheelchair accessible.
• Wheelchairs and wheeled walkers are available free of charge for use when visiting Museum of Brisbane. To secure a booking, please contact the City Hall information desk between 9:00am and 5:00pm on 07 3014 4702.

Toilets

The toilets on Level 3 at Museum of Brisbane have the following dimensions:

• Corridor to the toilet: 1.6 metres wide
• Toilet doorway: 840 centimetres wide
• Toilet room: 2.13 metres x 2.7 metres

Museum Lift

The Museum lift has the following dimensions:

• Lift door: 1.1 metres wide
• Lift space: 1.9 metres x 1.67 metres

• Museum of Brisbane and City Hall are accessible for prams.
• Unfortunately, the Clock Tower is not accessible for prams.
• Patrons are welcome to park their prams at the reception desk or use them throughout the gallery space.
• Single prams are available for hire free of charge for use when visiting Museum of Brisbane. To secure a booking, please contact the City Hall information desk between 9:00am and 5:00pm on 07 3014 4702.

We welcome guide dogs and assistance dogs at Museum of Brisbane.

Admission to Museum of Brisbane and its exhibitions, events, tours and workshops is free unless otherwise stated.

• Museum of Brisbane welcomes interpreters and translators to assist with communication. Please contact the Visitor Experience Team in advance of visiting to access exhibition, tour and event notes. Email visitorexperience@museumofbrisbane.com.au.
• Museum of Brisbane currently offers programs and tours in languages other than English. Explore our range of programs here.

For further information about access in City Hall, please visit the website linked below.