Visitors are invited to use our Social Story to ensure they have a safe and enjoyable visit to Museum of Brisbane.

View the Social Story

Visitors are invited to use our Clock Tower Social Story to ensure they have a safe and enjoyable visit to the City Hall Clock Tower.

Visitors are invited to download the Museum’s sensory map.

• Museum of Brisbane is a temperature controlled environment. For patrons with temperature sensitivity, we recommend bringing jumpers or blankets.
• Museum of Brisbane exhibitions and events often include sound works. For patrons with auditory sensitivity, we recommend bringing noise cancelling equipment.

Touch trolleys are available upon request for select exhibitions. Ask one of our friendly Visitor Experience Team members for more information.

• Museum of Brisbane and City Hall are wheelchair accessible.
• Unfortunately, the Clock Tower is not wheelchair accessible.
• Wheelchairs and wheeled walkers are available free of charge for use when visiting Museum of Brisbane. To secure a booking, please contact the City Hall information desk between 9:00am and 5:00pm on 07 3014 4702.

Toilets

The toilets on Level 3 at Museum of Brisbane have the following dimensions:

• Corridor to the toilet: 1.6 metres wide
• Toilet doorway: 840 centimetres wide
• Toilet room: 2.13 metres x 2.7 metres

Museum Lift

The Museum lift has the following dimensions:

• Lift door: 1.1 metres wide
• Lift space: 1.9 metres x 1.67 metres

• Museum of Brisbane and City Hall are accessible for prams.
• Unfortunately, the Clock Tower is not accessible for prams.
• Patrons are welcome to park their prams at the reception desk or use them throughout the gallery space.

We welcome guide dogs and assistance dogs at Museum of Brisbane. Guide dogs can join the Clock Tower Tour, please book a ticket for the guide dog due to space limitations.

Admission to Museum of Brisbane and its exhibitions, events, tours and workshops is free unless otherwise stated.

Museum of Brisbane accepts companion cards for our paid programs.

Want to book with your companion card? Book a ticket for your client on the relevant date and let us know that you would like to use your companion card via email visitorexperience@museumofbrisbane.com.au or phone 3339 0800.

• Museum of Brisbane welcomes interpreters and translators to assist with communication. Please contact the Visitor Experience Team in advance of visiting to access exhibition, tour and event notes. Email visitorexperience@museumofbrisbane.com.au.
• Museum of Brisbane currently offers programs and tours in languages other than English. Explore our range of programs here.

Museum of Brisbane is a registered Dementia Friendly venue.

Museum of Brisbane is proud to support the sunflower for individuals with Hidden Disabilities.

PUBLIC TRANSPORT

BUS

There are a number of buses that stop along Adelaide Street and Ann Street as well as many services which stop in King George Square and Queen Street bus terminals, located a short walk from City Hall.

TRAIN

Museum of Brisbane is a 10-minute walk from Central and Roma Street train stations.

For more information regarding public transport in Brisbane contact TransLink on 13 12 30 or visit www.translink.com.au.

PRIVATE TRANSPORT

CAR PARKING

There is undercover paid parking available in King George Square car park with entrances on Adelaide Street and Roma Street.

For more information regarding parking in the city, visit Brisbane City Council’s website.

BIKE

There are a number of bike paths and bike racks located in the city. For more information about bike paths and bike parking, visit Brisbane City Council’s website.

For further information about access in City Hall, please visit the website linked below.

Museum of Brisbane’s website has a language selector. This tool is located at the top of the webpage and is represented by a world symbol.