How do I make a booking online?
Click the Book Now button. Select the number of participants, then Choose a Date and click Book Now. Complete all mandatory fields in the Contact Details and click the Book Now button to finalise. A ticket will be sent to your email address along with a confirmation email. If your email confirmation does not appear please check your junk mail folder. If you have any changes to your booking, please call Museum of Brisbane reception on (07) 3339 0800 or email firstname.lastname@example.org
How much does it cost to go on tour?
The Brisbane City Hall Organ and Auditorium Tours are free. Book via the button below or call (07) 3339 0800 to secure your booking.
How do I know that my booking has been confirmed if I book online?
As soon as you register for your preferred tour, you will be emailed a ticket. Please note you do not need to bring the printed ticket with you as we will have a record of your name. If your email confirmation does not appear please check your junk mail folder.
The tour I want to take is not listed in the drop down box
When a tour is fully booked, it will not appear in the drop-down list. Please select a different tour date, if no further dates are available you may join a waitlist by emailing email@example.com and be you will be notified when an Organist is available to give another tour.
Is the tour wheelchair accessible?
Yes, the Brisbane City Hall Organ and Auditorium Tour is wheelchair accessible. Should you require use of mobility aides, please contact the EPICURE Mobility Centre on (07) 3014 4702.
Where do we meet on the day of our tour?
Meet in the King George Square foyer. Look for the Museum of Brisbane City Hall Heritage Tour sign and wait for your tour guide.
How long do the tours go for?
Tours last for 45 minutes to 1 hour.
Can I eat food on the tour?
We do not recommend any food on a City Hall Organ and Auditorium Tour or inside Museum of Brisbane.
How many people are on each tour?
There are up to 20 places available on each tour.
How do I book for a group on a tour?
To book a group , please email firstname.lastname@example.org
Can I take photos on the tour?
Yes, photos are permitted, however we request you turn your flash off and seek permission from your tour guide and fellow tour participants before photographing them.
Does the tour go up into the Clock Tower?
No, the Brisbane City Hall Organ and Auditorium Tours are separate from the Clock Tower Tours, which are also free and can be booked online. If you would like to book a Clock Tower Tour please allow for a 15-minute buffer in case your tour runs over time.
Clock Tower Tours occur every 15 minutes, however spaces are very limited so we recommend booking early. Bookings are available up to two weeks in advance. Learn more about the Clock Tower Tour.
I had a great time, can I leave a review?
We would love for you to share your reviews. Please feel free to share your experience via Facebook, TripAdvisor, Yelp or email us at email@example.com
My question hasn't been answered, who can I talk to about the Brisbane City Hall Organ and Auditorium Tours?
If the above FAQs have not been helpful, please feel free to call Museum of Brisbane’s Visitor Experience Team on (07) 3339 0800 or email firstname.lastname@example.org