How do I make a booking online?
Click the Book Now button and select the number of participants and your dates in the calendar. An eTicket will be sent to your email address along with a confirmation email. If your email confirmation does not appear please check your junk mail folder. If you have any changes to your booking, please call Museum of Brisbane reception on (07) 3339 0800 or email firstname.lastname@example.org.
How much does it cost to go on a Clock Tower Tour?
The Clock Tower Tours are free. Book via the button below or call (07) 3339 0800 to secure your booking.
How do I know that my booking has been confirmed if I book online?
As soon as you register for your preferred tour, you will be emailed a ticket. Please print the ticket or bring your email confirmation to Museum of Brisbane. You will need to show your ticket to the tour guide at the start of your tour. If your email confirmation does not appear please check your junk mail folder.
The tour I want to take is not listed in the drop down box.
When a tour is sold out, it will not appear in the drop down list. Please go back to the calendar and select a different tour time or date.
Is the Clock Tower Tour air conditioned?
The Clock Tower lift and tower are not air conditioned, however there are fans inside the lift and at Level 10 of the tower. Temperature can get very high during summer; tours may be cancelled if the temperature reaches above 36°C or if the tour guide deems it unsafe. Care should be taken to ensure you are adequately hydrated ahead of this 15-minute tour. No glass bottles are allowed on tour, plastic and metal sealed water bottles are accepted. Emergency water is available if needed.
Is the Clock Tower Tour wheelchair accessible?
No, the Clock Tower Tour is not wheelchair accessible. Wheelchair access is available throughout Museum of Brisbane and City Hall.
Where do we meet on the day of our tour?
Meet in Museum of Brisbane on Level 3 of Brisbane City Hall.
How long do the tours go for?
The Clock Tower Tour runs for approximately 15 minutes.
Can I eat food on the tour?
Food and drink is prohibited on a Clock Tower Tour or inside Museum of Brisbane. Plastic or metal sealable water bottles are accepted.
How many people are on each tour?
There are up to 3 places available on each tour.
Who leads the tours?
A professional Museum of Brisbane Visitor Experience Officer takes the Clock Tower Tours. Our staff have in-depth knowledge on City Hall and offer visitor’s wonderful insights about the Clock Tower and Brisbane history.
Can I take photos on the tour?
Yes, photos are permitted, however we request you turn your flash off and seek permission from your tour guide and fellow tour participants before photographing them.
Does the tour include City Hall?
No, the Clock Tower Tours are separate from Brisbane City Hall Tours, which are also free and can be booked online.
I had a great time, can I leave a review?
My question hasn't been answered, who can I talk to about the Clock Tower Tours?
If the above FAQs have not been helpful, please feel free to call Museum of Brisbane’s Visitor Experience Team on (07) 3339 0800 or email email@example.com.