Frequently asked questions (FAQs)
What safety information do you have?
You can download our risk management plan below and/ or request a copy of our Public Liability Certificate. If you have any other questions about safety please contact us.
Is there a place to eat lunch at the Museum?
It is important for students to have both physical and mental rests during their visit. This time can be used to absorb on what they have seen or learned.
As food and drink cannot be consumed in the Museum, we suggest these nearby locations for you and your class to enjoy your breaks:
- King George Square
- Roma Street Parklands
- Anzac Square
Can our class bring school bags?
Students are encouraged to leave bags and other bulky possessions at school and only bring food needed for breaks to cut down transition times, however, there are cloaking facilities for school bags/hats if needed.
Is there a Museum shop?
Yes, the MoB Shop reflects the Museum’s purpose to discover and explore the people, places and stories of Brisbane. The MoB shop also stocks a wide range of fiction and non-fiction books with a focus on Brisbane art, culture, fashion and history appropriate for classroom inspiration and use.
Can students take photos?
To ensure the safety of the artworks, and in consideration of other visitors, we ask that no flash photography or as otherwise directed be taken in the Museum.
What facilities and services are there available for people with a disability?
The following services are available at Museum of Brisbane. Please let us know if you require any of these services when you book:
- Non-motorised wheelchairs for loan via the Mobility Centre, ground level of City Hall
- Accessible toilets on all levels of City Hall and within the Museum on Level 3
- Please note that wheelchair access is not available for the Clock Tower, as there are narrow stairs with railings to access the viewing platform.
If additional assistance is required please contact Museum on +617 3339 0800 or liase with our Learning Coordinator 3339 0823 to make arrangements before you arrive.
How can I get to the Museum of Brisbane?
Museum of Brisbane is located in the CBD on Level 3 of City Hall, 64 Adelaide Street, King George Square, Brisbane.
There are a number of buses that stop along Adelaide Street and Ann Street as well as many services which stop in King George Square bus terminal, located a short walk from City Hall.
The Museum does not have a coach park. Coaches may stop briefly to drop-off and pick up from the City Hall entrance on Ann Street. However buses are not permitted to wait in this area but Roma Street Parklands located a short walk away has longer term parking available. We ask that all school groups enter via the King George Square entrance.
The Museum is a 10 minute walk from Central and Roma Street train stations.
For more information regarding public transport in Brisbane contact Translink on 13 12 30 or visit www.translink.com.au
How many adults need to come on the excursion?
Given the size of City Hall we ask that groups be supervised at all times by the appropriate number of adults for the safety of all students. This ratio is particularly important when travelling up the Clock Tower or in lifts while on tour . Please arrange the following:
- 1 adult per 4 (Prep – Year 3)
- 1 adult per 10 (Year 4-6)
- 1 adult per 20 (Year 7-12)
- 1 adult per student with additional needs
As the Museum will be open to the public during your visit we encourage you to divide students into small groups with an adult allocated to each group before you begin your exploration. Group supervisors are responsible for the supervision of students while in the Museum and should remain with their assigned group at all times.